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Telecommunications, Media & Technology (TMT)

Overview

Industry solution for communications service providers - telecom order management, service assurance, and the network inventory and service-operations workflows carriers need. Combines Order Management, CSM, and network-specific data models. Related families: Telecom Network Inventory (TNI) and Telecom Service Operations Management.

Modules in this family

Modules in this family

Order Management for Telecommunications (OMT)

Telecom order orchestration that decomposes product orders into service and resource orders, coordinates fulfillment work, and can invoke TNI to create or update network resources.

Telecom Service Management (TSM)

Telecommunications Service Management unites telecom customer service and network-operations context so providers can offer self-service, manage customer issues and service problems, coordinate ecosystem support, and communicate disruptions.

Official docs: Telecommunications, Media & Technology ↗