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snflows

Order Management

Overview

The sell side of the customer lifecycle: capturing leads and opportunities, configuring and quoting products (CPQ), and orchestrating orders through fulfillment — "lead to cash" on the Now Platform.

Modules in this family

Modules in this family

Sales and Order Management

The sell-side workflow: capture a lead, work it into an opportunity, configure and price what the customer wants (CPQ), turn the accepted quote into an order, and orchestrate that order through fulfillment. It keeps sales and fulfillment on the same platform as service.

Official docs: Order Management ↗