IT Asset Management (ITAM)
Overview
Managing the full lifecycle and cost of what you own - hardware from procurement to disposal, software licenses and compliance, non-IT enterprise assets, and cloud spend. Sits on top of the CMDB: the CMDB tracks the operational thing, ITAM tracks its financial and contractual life.
Modules in this family
- Hardware Asset Management (HAM) - hardware lifecycle: procure, deploy, retire (HAM)
- Software Asset Management (SAM) - licenses, entitlements, and compliance (SAM)
- Enterprise Asset Management (EAM) - non-IT assets and their maintenance (EAM)
- Cloud Cost Management - visibility and control of cloud spend
Modules in this family
Cloud Cost Management
Cloud cost visibility and optimization capabilities whose ingestion, allocation, and governance features depend on the installed Cloud Cost Management application and configured cloud-provider integrations.
Enterprise Asset Management (EAM)
Extends asset management beyond IT to the physical things a business runs on - machinery, vehicles, medical devices, facilities equipment - including their maintenance schedules. It brings the same lifecycle discipline to operational assets and pairs naturally with field maintenance work.
Hardware Asset Management (HAM)
Tracking physical IT assets - laptops, phones, servers, monitors - through their whole life: ordered, received into a stockroom, assigned to a person, moved, and eventually retired and disposed. It answers "who has what, what did it cost, and when does it need replacing?"
Software Asset Management (SAM)
Managing software licenses and subscriptions: what you're entitled to, what you're actually using, and whether those match. It closes the gap between over-buying (wasted spend) and under-licensing (audit exposure), across on-prem software and SaaS.
Official docs: IT Asset Management ↗