What it is (plain English)
Bringing multi-cloud spend and usage under control: seeing what you're spending across AWS/Azure/GCP, spotting waste and optimization opportunities, and enforcing policies on how cloud resources get provisioned. FinOps and cloud governance on the Now Platform.
Problems it solves
- Cloud bills nobody can fully explain or attribute.
- Idle and oversized resources quietly burning budget.
- Inconsistent, ungoverned cloud provisioning across teams.
What must exist first
Platform Core Setup and CMDB Foundation; cloud account access (shared with Discovery) to read usage and cost data.
What the customer needs to provide
- Read access to your cloud billing and resource APIs.
- Your cloud account/subscription structure and ownership.
- Cost-allocation rules (how spend maps to teams/projects).
- Provisioning policies you want enforced.
Where it can go next
Complements cloud Discovery for a complete cloud picture, feeds chargeback/showback reporting, and connects to request/provisioning workflows for governed cloud self-service.