What it is (plain English)
Industry-tailored workflows for manufacturers that connect production, quality, and the frontline workforce to the platform — surfacing issues on the plant floor, managing quality and non-conformance, and giving connected workers a way to raise and resolve problems where they happen.
Problems it solves
- Plant-floor issues and quality problems tracked on paper or in silos.
- Frontline workers with no easy way to report and escalate.
- Disconnected IT, OT, and operations processes in a factory.
What must exist first
Platform Core Setup and CMDB Foundation/asset data. Leans on Operational Technology Management (OTM) for OT assets and Industrial & Connected Workforce for frontline enablement.
What the customer needs to provide
- Your plant/site structure and production processes.
- Quality and non-conformance processes to digitize.
- How frontline workers will access the system (mobile/kiosk).
- OT and enterprise systems to integrate.
Where it can go next
Combines with Operational Technology Management (OTM) for OT assets, Health & Safety for safety, and Field Service Management/Enterprise Asset Management (EAM) for maintenance.