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Source-to-Pay Operations

Overview

Digitizing procurement from sourcing through payment — procurement case management, supplier lifecycle and onboarding, and the operational workflows that connect requesters, procurement, and suppliers. Complements finance/ERP systems with workflow and case management on the Now Platform.

Modules in this family

Modules in this family

Procurement Operations

A managed front door and workflow for buying things: employees request purchases through a portal, procurement triages and processes them as cases, and the work connects to sourcing, suppliers, and the finance/ERP systems that execute payment. It brings service-management discipline to procurement intake.

Supplier Lifecycle Management

Managing suppliers from onboarding through ongoing relationship: capturing and verifying supplier information, running onboarding workflows, and maintaining an authoritative supplier record — so procurement, risk, and finance all work from the same trusted supplier data.

Official docs: Source-to-Pay Operations ↗